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Japan’s Consumption Shift: What Changes When the Consumer Changes?

Original publication date
Oct 12, 2022
Archive status
Historical archive
Original source
FoodBud WeChat archive
Original publication source
FoodBud WeChat source
Restated and attributed, not a reproduction · original source: FoodBud WeChat archive. This archive entry should not be presented as FoodBud original reporting.
This is an English adaptation of a FoodBud historical article originally published on October 12, 2022.

Jiahua Capital framed Japan as a useful comparison market because of similarities in income development, demographics and consumer choice. Its core argument: after several economic cycles, many Japanese consumer and retail brands showed clear counter-cyclical resilience. For foodservice and chain operators, the useful lens is how shifts in people, places and products changed demand.

1. When the Consumer Changed

Japan industrialized very quickly, then moved from fast growth to slower growth. In the early and middle stages, government industrial policy had a deep influence; later, industry structure and population structure became more decisive.

Economic growth closely matched population expansion. Between the 1950s and 1970s, Japan had two birth peaks. A larger population helped absorb industrial investment and supported policies to expand domestic demand, gradually creating a consumption-led growth model. Later, Japan’s population stabilized around 120 million-130 million, fertility declined year by year, aging intensified, household willingness to spend weakened and domestic-cycle growth slowed.

Household consumption moved from basic needs to spiritual and service needs, then slowed overall. Around 1975, household expenditure was still rising rapidly and mass consumption began. From 1975 to 1990, many consumption categories expanded quickly, with faster upgrades in spiritual and service spending. Around the 1990s, total consumption peaked, then declined slowly before stabilizing.

Jiahua divides postwar Japanese consumption into three stages:

  • Family consumption era: 1945-1975
  • Personalized consumption era: 1975-1990
  • Post-mass-consumption era: 1990 to the time of publication

Family Consumption Era: 1945-1975

Government-led industrial policy pushed Japan from industrial takeoff to maturity. Because early shortages of coal and electricity constrained production, the government led a five-year power plan and tilted resources toward production. Manufacturing output grew rapidly. In 1973, oil accounted for three-quarters of Japan’s energy demand, and oil imports accounted for 99% of total demand. To absorb fast-growing manufacturing capacity, the government launched a 10-year national income-doubling plan. By 1975, per-capita GDP reached 1.98 million yen, 2.6 times the 1960 level.

Urbanization also peaked. Steel development and scaled industrial production accelerated construction industry maturity. Industrial clusters formed, population density increased around them, and living infrastructure improved. Before 1975, Japan’s urban population grew quickly, the urbanization rate exceeded 70%, housing demand was strong, and real average wages rose 83% from 1960 to 1970.

People with both production and consumption capacity dominated. Japan saw two postwar baby booms, with the second between 1971 and 1974. The first baby-boom generation entered childbearing age, but the government did not heavily encourage births and even introduced fertility restrictions to avoid inflation from a sudden demand surge. Before 1975, population grew steadily, the labor force was abundant, and households still averaged more than three people, although nuclear families grew at the fastest pace in history.

The result was a move into mass production, mass consumption and homogeneous consumption.

Personalized Consumption Era: 1975-1990

Several forces pushed Japan into personalized consumption:

  • Oil crises forced Japan to optimize industry structure and improve operating efficiency.
  • External constraints and serious domestic policy errors contributed to the bubble economy crisis.
  • Female employment and labor-force participation rose materially, increasing household income and independent consumption awareness.
  • Smaller households and a rising unmarried rate supported individual consumption capacity.
  • Consumption moved from quantity to quality, with stronger pursuit of brands and differentiation.
  • Confidence in local brand culture rose alongside demand for overseas brands, luxury goods and extreme value-for-money.

Post-Mass-Consumption Era: 1990 Onward

After the bubble, Japan moved from recession to partial recovery, but household wage income stopped showing meaningful growth. Government measures included limits on total real-estate financing, a land-price tax and higher interest rates. Bank defaults, corporate failures, liquidation, stock-price declines and demand contraction followed. M&A activity became conservative because the bubble shock had been severe. Japan also missed part of the opportunity from new production methods linked to ICT, big data and IoT, while facing talent shortages in those fields. Abenomics later stimulated domestic demand, increased public consumption and investment in research and education, and loosened constraints on social capital, but overall wages still did not grow.

Demographically, Japan became super-aged, low-birth and increasingly single-person. Longer life expectancy, urbanization, industrialization, higher incomes, better medical services, higher elder-care costs, low fertility, late or non-marriage and smaller households all reinforced this. Single-person households approached 35%.

Food consumption was most strongly supported by households whose head was aged 30-70. Processed-food and foodservice spending declined clearly among older consumers. Households headed by people under 50 contributed most to foodservice, especially those aged 30-39. Households headed by people over 60 had the highest share of spending allocated to food, mainly because other non-essential spending fell and fresh-ingredient purchases rose. During downturns, culture and entertainment spending fell sharply; combined with weaker elderly consumption, private consumption as a share of GDP did not fundamentally change.

Processed foods and beverage retail showed clear counter-cyclical traits. Household foodservice spending still exceeded processed-food spending, but household spending on processed foods continued to grow. Spending by both single-person and two-plus-person households did not decline, helped by value-for-money and substitution away from higher-ticket foodservice during downturns. When the macroeconomy improved, foodservice spending by two-plus-person households recovered. Beverages also showed resilience because of low ticket size; health tea beverages and coffee continued to grow in Japan.

Small households contributed heavily to food demand. Single-person and two-person households generated the highest per-capita food spending, while marginal spending declined as household size increased. Two- and three-person households were most enthusiastic about prepared foods, reflecting convenience and value. Single-person households also contributed strongly. From 2009 to 2019, frozen prepared-food production kept growing, with stronger growth in frozen prepared foods for direct household consumption.

Jiahua characterizes later Japan as a rational-consumption market. People over 60 had the highest net assets after income accumulation, but weak consumption motivation. Households headed by people aged 40-59 spent the most; many were born between 1960 and 1980, including the bubble generation and the children of the dankai generation. Those born in the 1960s entered work as the bubble crisis arrived; those born in the 1970s entered society after the bubble, during the employment ice age. Their consumption traits included de-branding, de-labeling and rationality. They were native consumers of game consoles, CDs, comics and convenience stores, and their spending capacity was not weak because their parents had accumulated assets earlier, even though their own consumption capacity was constrained.

People aged 30-39 were born from 1980 to 1995 and described as a more restrained generation. Having witnessed parental setbacks, they pursued stability, avoided risk, studied hard, sought elite schools and stable large-company employment, and became more frugal. People under 29, born after the 1990s, were described as Gen Z and internet natives, also more restrained. Some daily consumer goods reached 40%-50% online sales penetration, but Japan did not produce especially prominent local internet-native brands; foreign internet giants dominated.

The broader rule: macro cycles shape both consumption capacity and consumption psychology for a long time. Economic cycles affect income, asset accumulation and debt levels, which in turn shape whether consumers spend aggressively or conservatively. The “new human” and bubble generations consumed mainly after Japan’s industrial maturity, when the domestic economy was prosperous and spending psychology was aggressive.

Consumption stages also map to generations. As the cycle moves from recovery to boom to recession to depression, consumer traits move from homogeneous to differentiated to rational. The strongest willingness and ability to spend tends to occur between early employment and stable employment, when personal spending is high, family spending starts rising and income improves. Jiahua also emphasizes the ratchet effect: habits are hard to reverse. Earlier generations retained stronger high-end consumption desires, while the children of the dankai generation, restrained generations and Gen Z became more value-conscious and rational.

2. When the Retail “Place” Changed

Jiahua analyzes retail places across three stages:

  • Homogeneous consumption: rapid GMS growth
  • Differentiated consumption: convenience stores and SPA specialty stores
  • Rational consumption: convenience stores, discount stores, drugstores and SPA formats all growing

The “place” does more than sell products. It also gives products channel power, marketing power and brand power before products reach consumers physically and emotionally.

Homogeneous Consumption: GMS Growth

In the family-consumption and early mass-consumption era, broad consumer groups had similar purchasing power, needs and behavior. Families bought food, daily goods, apparel and home appliances in volume, creating the conditions for GMS, or General Merchandise Store, formats such as Ito-Yokado and Aeon.

Japanese GMS developed from American warehouse retail but localized around chain operation, self-service and low-price selling. Stores were larger and more remote than department stores, relied on large-scale procurement, had stronger supplier bargaining power, offered narrower vertical SKU choices with fast inventory turnover, and positioned around affordability and value.

From 1964 to 1974, GMS store count rose from 3,620 to 11,962, with annual sales growth of 27%. Daiei surpassed Mitsukoshi as the highest-sales chain retailer. In 1969, department-store and GMS sales were roughly balanced; afterward, department stores took a lower share of retail sales rankings. Around 1970, Panasonic specialty stores and Shiseido franchise stores exceeded 10,000 locations, and Toyota directly operated stores exceeded 1,000.

Differentiated Consumption: Convenience Stores and SPA Stores

By around 1990, third-sector employment reached roughly 60%. White-collar workers and service-sector blue-collar workers expanded, worked late, ate after work, returned home late, and increasingly lived alone or in smaller households.

This changed buying behavior:

  • Fast life rhythms fragmented consumption occasions.
  • Consumers shifted from large, infrequent stock-up trips to small, high-frequency purchases.
  • Quality, selection and efficiency became more important than price alone.

Convenience stores became a typical S2B2C model, using data to empower franchisees. Compared with China, Japanese convenience stores had a higher food share: food products could account for 70% of sales. To meet personalized demand, convenience stores digitized early. 7-Eleven Japan adopted POS systems in 1982 and adjusted purchasing by trade area, location, customer group and weather. Dense store networks also brought stores closer to consumers.

SPA specialty stores widened vertical category depth and improved value. Department stores and GMS channels often carried higher-priced apparel. SPA, or specialty-store retailer of private-label apparel, integrated design, manufacturing and retail, starting from the channel and connecting upstream supply chain with sales and production data. Uniqlo and Muji were representative cases, and the model later expanded from apparel into household goods.

Convenience-store growth was strong. From the 1970s launch in Japan, the sector reached nearly 20,000 stores by around 1990. Before 1990, single-store annual sales grew from 80 million yen to 170 million yen. From 1983 to 1991, industry scale grew fivefold to 3 trillion yen. 7-Eleven Japan reached 5,000 stores in 1992, less than 20 years after its founding period; store-side sales exceeded 10 trillion yen. In the late 1990s, annual new-store openings exceeded 450, and single-store sales kept rising.

Rational Consumption: Convenience Stores, Discount Stores, Drugstores and SPA

After 1990, chain retail entered stock-market competition. Store-count growth slowed clearly. From 1990 to 2020, the number of chain brands doubled, while total retail-store count grew only about 30% over the most recent 20 years cited.

From 2019 to 2021, department stores increased food and beverage share and reduced apparel share to counter decline. GMS also reduced apparel share, while food and beverage became a very high and leading sales category. After 1990, household apparel spending dropped sharply; because department stores relied heavily on apparel, the industry’s scale had fallen by nearly half by 2020.

Convenience stores became a core retail format. Even as economic growth slowed, their retail share rose. From birth onward, the industry scale grew almost every year. After the bubble crisis and through 2000, store count and sales grew fastest. From 1983 to 2000, store count grew at an annualized double-digit rate of 11.19%. Convenience-store store-count growth stayed above overall retail-store growth, and their retail share approached 8%. In the most recent five years cited, saturation and intense format competition slowed or slightly reversed growth, while concentration accelerated around 7-Eleven, FamilyMart and Lawson.

Convenience-store dependence remained high. Japan’s convenience-store sales efficiency exceeded China’s. Annual customer visits approached 18 billion. From 2005 to 2019, customer visits grew at a 2.66% annualized rate. Consumers visited convenience stores nearly 140 times per person per year, or about once every 2.5 days, with visit frequency growing 2.74% annually during the period.

Even as store count increased and Japan’s population did not, customer coverage per convenience store fell from 3,000 people per store in 2005 to 2,200 in 2019. Yet daily visits per store rebounded after a 2014 low to 825 visits per day per store, and average ticket size continued to rise slightly. Jiahua cautioned that China could not directly copy Japan’s convenience-store stage because Japan’s e-commerce developed slowly and offline conglomerates invested less online.

After the bubble, new retail formats were needed to match people and goods. Personal income did not materially improve, unemployment rose above 5% at its highest, female employment kept rising, and daytime shopping time fell. Population dividends disappeared, inventories from the earlier personalized era crowded the market, and convenience-store channels had strong bargaining power and fast product elimination.

Discount stores emerged in this context. Japan’s soft-discount model was represented by Don Quijote, often built around excess inventory. Hard discount was represented by Kobe Bussan, which began from supply chain and later built retail channels.

Drugstores benefited from aging, policy support and product mix. Matsukiyo was one representative. Japanese drugstores started with medicine but had high shares of food and daily goods, somewhat resembling GMS. High-margin medicine and cosmetics, cited at 70%-80%, drove food and daily-goods sales; food once accounted for up to 30% of drugstore sales, pressuring convenience-store food channels. Medical consultation qualifications and in-store pharmacists added barriers. From 2014, drugstores showed clear sales-scale growth, with medicine, daily goods and food all growing in the channel. Average single-store sales were more than twice convenience-store levels, and store count growth was among the most obvious in retail.

By the rational-consumption era, convenience stores, discount stores, drugstores and SPA specialty stores had gained major scale advantages after roughly 50 years of development. 7&i, FamilyMart, Uniqlo and Don Quijote led their domestic categories and expanded internationally. In 1988, GMS still dominated retail rankings, but later convenience stores and specialty stores rose; Mitsukoshi Isetan and J.FRONT consolidated, while Don Quijote grew against the trend.

Retail Format Lessons

Some non-defensive formats sought defensive businesses, while defensive formats acquired weaker ones. Seiyu began in department stores, created FamilyMart and incubated Muji, but the parent department-store business was eventually acquired by Walmart. Don Quijote acquired Nagasakiya, a representative GMS operator, showing defensive formats integrating non-defensive ones; in 2020, FamilyMart became a major shareholder of Don Quijote. Ito-Yokado created 7-Eleven in the 1980s, and 7-Eleven later integrated Ito-Yokado. Daiei obtained the Lawson franchise right but still went bankrupt and was acquired by Aeon. Aeon diversified into GMS and drugstores, giving it stronger counter-cyclical capacity.

Real-estate cycles strongly affected offline retail. Early Japanese retailers often bought land to build stores, leaving asset values tied to land prices. High leverage and falling land prices in the 1990s constrained investment in next-generation formats. Daiei, for example, bought large assets near the asset-price peak. Other retailers used the downturn to expand cheaply: Don Quijote opened first in secondary and overlooked locations, then used efficiency and resilience to acquire other formats including Nagasakiya and UNY when land-asset prices were low.

Technology also mattered. Cold-chain improvements supported fresh products in convenience stores and supermarkets. Warehousing and delivery capability supported O2O logistics. Better computing increased data capacity and operational refinement. Before the internet revolution, Japanese retail benefited from earlier technology waves, strong infrastructure, supply-side reform and balanced regional development. After the bubble, Japan lost some first-mover advantage in internet technology and retail format innovation slowed.

The overall direction: high-efficiency retail formats have counter-cyclical characteristics. Homogeneous consumption favored department stores and GMS, with high-priced apparel and food as a supplement. Differentiated consumption favored drugstores and convenience stores, especially mid-priced food. Rational consumption favored SPA specialty stores and discount stores, including low-priced food. Over time, formats filled price-band and category gaps from food to apparel and from low to high price.

3. When the Product Changed

Jiahua reviewed five categories: dairy, beverages, bakery, beauty and processed foods.

Its main conclusions were:

  • Essential consumer goods are less affected by economic cycles and show stronger stability, defensive traits and rebound power.
  • Food and beverage categories have some counter-cyclical strength: even when income falls, Japanese households prefer to cut other spending before food and beverage.
  • Categories aligned with human needs for convenience, health and appearance have more sustainability.
  • Successful product upgrades require accurate reading of people and retail channels.
  • Categories that can keep improving taste, texture and function have stronger vitality.
  • Brands that penetrate many consumer groups can build durable social trust.
  • Operators should look for opportunities in large categories and large markets where education costs are low.

Examples cited include Otsuka using its pharmaceutical background to develop Pocari Sweat, which took off in the 1980s through expanding convenience-store and vending-machine channels. Suntory, constrained by beer consumption tax and weaker consumer spending power, developed the low-price Super HOP'S series with lower malt content but acceptable taste, matching trade-down demand.

Dairy

Japan saw rapid growth in fermented milk, mainly yogurt, and cream-cheese products. Dairy’s trend was increasing added value. Dairy also had broad audiences: lactose-tolerant consumers could use it as a drink or breakfast food; compared with beverages, dairy had wider user coverage, higher nutrition and milder taste.

Fermented milk household spending gradually exceeded fresh milk, and yogurt and cheese drove structural change in dairy. Products became more segmented and functional, such as Morinaga aloe beauty yogurt, Meiji PA-3 anti-gout yogurt and Snow Brand yogurt positioned around reducing visceral fat. Japanese yogurt companies also used refined texture, local ingredients, seasonal editions and combinations of Western and Japanese flavors. Meiji, Snow Brand and Morinaga were cited as the three major Japanese dairy players.

Beverages

Beverage consumption was not heavily affected by economic cycles because beverages are necessary, low-ticket and convenient. Over the most recent 20 years cited, Japan’s top three beverage categories were tea beverages, mineral water/carbonated drinks and coffee beverages. Sugar-free beverages, including tea, mineral water and black coffee, accounted for more than 50% of market scale, showing a health trend.

Innovation centered on flavor, texture and function. Jiahua compared China’s beverage market with Japan’s, noting Genki Forest’s early Japanese-style design and focus on sparkling water and tea, and Nongfu Spring’s Oriental Leaf and Tea Pi brands around tea health concepts. It also argued China’s beverage competition was still less intense than Japan’s.

Bakery

In Japan, bread consumption surpassed staple rice in 2005. Spending on baked snacks was twice bread spending, which Jiahua links to rising female employment and consumption power, and to the snackification of bakery.

Bakery needed localization. Japanese consumers preferred sweet snack breads over Western pastries, combining staple food and bakery. Representative products included red-bean buns, melon buns and cream buns. Localized breads still dominated.

Jiahua argued that innovation cannot rely only on category and taste, because low-barrier innovation is easy to copy and does not reliably produce high profits. It compared Japan with China, where the bread industry developed from Westernized cakes roughly 20 years earlier, while localized Chinese bakery brands such as Daoxiangcun, Luxihe, Zhanji and Nanyang still led in chain-store scale.

A historical example: in the Meiji period, before European bread yeast was widely used, baker Kimura Eizaburo used the sake starter from the wagashi snack sake manju to make bread, replaced European fillings with traditional red-bean paste, then added pickled cherry blossom. After receiving favorable attention from the emperor, the product became popular. Bread later became a food that could serve as staple, satiety food or dessert.

Beauty

Japan’s three major beauty categories were skincare, hair care and color cosmetics, with skincare, especially essence, as the functional core category. In Japan’s 2021 beauty subcategory sales ranking, body lotion and essence ranked high. Body lotion sold well because Japanese consumers like bathing and showering; essence had strong functional skincare value and led in market size. In color cosmetics, more technical products such as foundation and powder had higher share.

Jiahua contrasts this with many newer Chinese brands that started through masks, cleansers and color cosmetics: these scale quickly but are highly replaceable. Japanese high-end essences became globally known because of functionality, R&D strength and brand power. In the rational-consumption stage, Japan’s top 10 beauty categories were mostly function-related. Brands cited include SK-II, CPB and Decorte, while global industry rules were associated with L'Oreal, Estee Lauder and Shiseido. China examples included Bloomage Biotech’s hyaluronic acid and Proya’s Ruby Cream.

Processed Foods

Prepared staple foods grew and accounted for more than 40% of total prepared-food spending. Frozen processed-food growth was mainly driven by 2C non-fried products. Traditional staple products in non-fried frozen foods, including noodles, fried rice and dumplings, showed a clear overall growth trend.

A major trend was food externalization: solving meals outside home cooking through restaurants, delivery or convenience-store ready-to-eat products taken home. Nissin ramen, rice balls and self-heating or cold ready-to-eat products became increasingly popular.

The social reason: takeout or prepared meal products could solve a meal at lower cost than cooking at home. Japan’s labor costs were high, while ready-to-eat production was more efficient and had more room for cost optimization. Over the long term, consumer choice between foodservice and processed foods becomes a contest between price and taste, depending on the capabilities of restaurant operators and food processors.

Closing Operator Takeaways

For category operators, the early question is whether the category can carry innovation and support deep specialization. Milk can keep creating differentiation and function. Essence can keep building R&D and brand barriers. Red-bean buns depended on fermentation innovation and traditional ingredient adaptation, though process innovation is easy to copy and can keep industry concentration low.

Jiahua cites OCC’s 2021 global top-50 FMCG company report, in which Yili, with a market value around 200 billion, was rated the largest FMCG company excluding supply-chain company Shenzhou International. Dairy covers all ages. In less-developed economic periods, Yili occupied older-generation consumer awareness as a classic brand; during high-growth periods, it launched many new products and reached younger consumers.

The article ends with a brand-building argument: many expensive brands reach consumer attention through short-term marketing, but entering consumer trust takes longer. China’s new consumer-brand startup wave began in 2019 and had not yet experienced a complete cycle by the 2022 publication. Jiahua expected more domestic consumer brands to emerge that could cross cycles, while acknowledging the timing remained uncertain.

Note: M&A, market-value and forward-looking statements above are historical references from the October 12, 2022 source article.